Monitor our most recent coronavirus (COVID-19) updates.

Skip to content
CMHC Home Canada Mortgage
and Housing Corporation
  • Sign In or Register
  • FRANÇAIS
  • MENU
MENU
× FRANÇAIS
  • Home
  • Professionals
    • Project funding and mortgage financing
      • Funding programs
        • National Housing Co-Investment Funding
        • Innovation and research
        • Community (social) housing
        • Funding for Indigenous housing
        • National Housing Strategy Project Profiles
      • Mortgage loan insurance
        • Homeowner and small rental mortgage loan insurance
        • Homeowner Business Transformation (HBT)
          • Arrears Report Upload Tool - Coming 2022
          • Default Management Request Submission Tool
          • Homeowner Claims Submission Tool
          • User Access Management
        • Multi-unit mortgage loan insurance
          • MLI Select
        • Default, claims and properties for sale
        • Underwriting centre
        • emili
        • NHA approved lenders
        • Calculating GDS / TDS
        • Mortgage fraud
        • Contact mortgage loan insurance
        • Insured Mortgage Purchase Program (IMPP)
        • COVID-19: CECRA for small businesses has ended
      • Securitization
        • NHA Mortgage Backed Securities
        • Canada Mortgage Bonds
        • Canadian registered covered bonds
        • Blockchain in the housing industry
    • Housing markets, data and research
      • Housing markets
        • CMHC Reports Calendar
        • Housing market reports
        • Mortgage market and consumer reports
        • Rental Market Report
      • Housing research
        • Housing research reports
        • Housing surveys
        • Research awards and scholarships
        • Understanding core housing need
        • Collaborative Housing Research Network
      • Housing data
        • Data tables
          • Household characteristics data
          • Housing market data
          • Mortgage and debt data
          • Rental market data
        • Housing market information portal
        • Residential Mortgage Industry Data Dashboard
        • Housing in Canada Online (HiCO)
        • CMHC licence agreement for the use of data
        • Housing Knowledge Centre
    • Industry innovation and leadership
      • Housing innovation
      • Partnerships
      • Industry collaboration
      • Industry expertise
        • Affordable housing
        • Indigenous housing
        • Senior housing
        • Accessible and adaptable housing
        • Developing sustainable housing
        • Resources for mortgage professionals
        • CMHC e-newsletters
    • Events and speakers
      • Conferences
      • Speakers’ bureau
  • Consumers
    • Buying a home
      • Homebuying calculators
        • Mortgage calculator
        • Affordability calculator
        • Debt service calculator
      • Buying guides
        • Homebuying step by step
        • CMHC's condominium buyer's guide
      • Mortgage loan insurance for consumers
        • What is CMHC mortgage loan insurance?
        • Do I qualify for mortgage loan insurance?
        • CMHC mortgage loan insurance costs
        • CMHC Eco Plus
        • CMHC — home renovation financing options
        • FAQs — mortgage loan insurance
        • COVID-19: understanding mortgage payment deferral
      • First-time home buyer incentive
      • Incentives for homebuyers
      • Newcomers
    • Owning a home
      • Manage your mortgage
        • Mortgage fraud
        • Mortgage planning tips
        • Plan and manage your mortgage
        • Your credit report
        • Your home value
      • Aging in place
        • Housing options for Seniors
        • Housing and finance tips
        • Mortgage financing options for people 55+
        • Preventing fraud and financial abuse
    • Renting a home
      • I want to rent
        • Things to consider before renting
        • Types of housing for rent in Canada
        • Finding or advertising a rental property
        • Visiting the rental property
        • Lease and rental agreements
        • Signing the lease
        • Credit checks and bad credit
        • Rental payments and deposits
        • Roommates and pets
      • I am renting
        • Moving day
        • Landlord/Tenant responsibilities
        • Inspections
        • Maintenance and repairs
        • Complaints and evictions
        • Rent increases
        • When you can't pay rent
        • Renewing or terminating the lease
        • Moving out
      • COVID-19: eviction bans and suspensions to support renters
  • About CMHC
    • CMHC’s Story
    • Management and governance
      • Speakers’ bureau
      • Annual public meeting
      • Board of directors and committees
      • Our management committee
      • Pension governance
        • Pension overview
        • Key roles and responsibilities
        • Annual reports
    • Corporate reporting
      • CMHC annual report
      • Program evaluation
      • Quarterly financial reports
      • Joint auditors special examination report to CMHC board 2018
      • CMHC’s Insured Mortgage Deferral
      • Summary of the corporate plan
      • Transparency
        • Access to information and privacy protection
        • Accessibility at CMHC
        • Briefing materials
        • Procurement
        • Travel, hospitality and conference expenditures
    • Contact us
      • CMHC departments
        • Connect with a housing solutions specialist – multi-unit
        • Contact mortgage loan insurance
        • Indigenous and the North Housing Solutions
      • Granville lsland
      • Media relations
      • National office
      • Regional offices
      • Holiday service hours
    • Careers
  • Media Newsroom
    • Coronavirus (COVID-19) updates
    • Media relations
  • National Housing Strategy
    • What is the strategy?
      • About the initiatives
      • How to apply
      • Help and resources
      • Priority areas for action
      • The National Housing Strategy Glossary of Common Terms
    • Federal/Provincial/Territorial housing agreements
    • Other funding and financing opportunities
  • The Housing Observer
  • Careers
  • Housing Knowledge Centre
 
  • Home
  • About CMHC
  • Corporate reporting
  • Transparency
  • Accessibility at CMHC
  • Save page to My Folder
    Save
  • Share this page
    Share

Accessibility at CMHC

Identifying, removing and preventing barriers to accessibility to create more inclusive environments, products and services for everyone.

Help us make CMHC more accessible and inclusive.

Please tell us what you think — we’ve put together a 7-question survey (that takes 5 to 10-minutes to complete) to learn more about how you think we can improve.

Launch the Survey
Save Icon

SAVE TO MY FOLDER

Accessibility at CMHC

SAVE
Close this Window   |   Manage my Folder
Save Icon

SAVE TO MY FOLDER

Accessibility at CMHC

Done Done!
Close this Window   |   Manage my Folder
Share icon

Share via

  • Facebook
  • LinkedIn
  • Mail
  • Twitter
  • print
Share icon

Share via

  • Facebook
  • LinkedIn
  • Mail
  • Twitter
  • print
share icon

Mail-blue Share via Email

Did You Know?

You can include an email signature?

Register | Sign In

×
Google Captcha Loader
share icon

Mail-blue Share via Email

Done Done!
Close this window

Accessibility and inclusivity aren’t new to CMHC

We have long been champions of creating environments where everyone can thrive – in our workplace, our workspaces and in our products and services. We focus on continuous improvement because the more we learn, the better we can be.

We strive to be fully inclusive and embed equity into everything we do

CMHC is an inclusive workplace where diversity of thought and of people are essential to achieving our aspiration.

Accessibility and inclusion are always at the forefront when it comes to our workplace culture, our customer spaces, our products and services and the partners we do business with.

Our goal is to be a leader in accessibility and inclusion in Canada.

Committed to creating accessible and inclusive services

We are committed to providing accessible and inclusive programs, products, services and facilities. This enables people with disabilities equitable opportunities to obtain, use and benefit from them.

We respect everyone — and we respect the dignity and independence of people with disabilities.

Our commitment to building and offering accessible and inclusive services is ongoing. We continually review and improve our services to ensure they meet the latest accessibility standards.

Our focus areas

Facilities

Our facilities are designed with accessibility in mind.

They include features like:

  • automated/accessible doors
  • barrier-free path of travel
  • wheelchair access
  • accessible signage
  • accessible bathrooms
  • accessible parking spaces

Digital services

We are actively working towards achieving fully accessible digital services.

All of our digital services conform to the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0 and are usable with assistive technology.

Alternate formats

You can request documents like reports, newsletters and publications in alternate formats including:

  • Braille
  • large print
  • accessible PDFs
  • audio CDs

Next steps

CMHC will advance accessibility and inclusion with a plan

The Accessible Canada Act benefits everyone in Canada. Its goal is to create a barrier-free Canada by 2040. We are committed to meeting the Act’s objectives and requirements.

We are collecting feedback to help us identify, prevent and remove barriers to accessibility and advance disability inclusion at CMHC. This will help develop our accessibility plan.

Our plan will help us meet the accessibility needs of people with disabilities and the requirements of the Accessible Canada Act.

■ CMHC's accessibility plan will be published by December 31, 2022.

Success starts with our employees

CMHC is an inclusive workplace. We are committed to employment equity and to sustaining inclusive and accessible environments that enable everyone to thrive.

We follow employment practices that attract and retain diverse and talented individuals. In fact, about 10% of our workforce identifies as a person with a disability.

Check out our current job openings and see what’s available in your field.

Contact Us

For questions, comments or to request documents in alternate formats:

Email us at contactcentre@cmhc.ca
Call us at 1-800-668-2642
Note: We accept relay calls.

Was this page relevant to your needs?

Thank you for your feedback!

Sorry to hear that! Can you tell us about the problem?

Google Captcha Loader

For further assistance, please contact us

Thank you. Your feedback has been submitted.

Date Published: May 24, 2022

By Topic

  • Professionals
    • Project funding and mortgage financing
    • Housing markets data and research
    • Industry innovation and leadership
    • Events and speakers
  • Consumers
    • Home buying
    • Owning a home
    • Renting a home

About Us

  • CMHC's Story
  • Management and Governance
  • Partnerships
  • Corporate Reporting
  • Contact Us
  • Careers

More

  • CMHC e-Newsletters
  • CMHC Library
  • Housing Observer Online
  • Media Newsroom
  • CMHC on Twitter
  • CMHC on LinkedIn
  • CMHC on Facebook
  • CMHC on Instagram
  • CMHC on YouTube
Privacy Policy    |    Terms and Conditions    |    Transparency     Canada Mortgage and Housing Corporation (CMHC) ©2022 
Canada
loader icon