Underwriting Centre 

If you have questions about mortgage loan insurance or how to submit an application, CMHC’s Underwriting Centre can help.

We offer national experience and expertise with a local perspective. Our dedicated team of professionals has handled millions of applications through emili, our on-line insurance application tool.

Learn more about our emili decision system for mortgage insurance.

Find out more 

The Underwriting Centre is open Monday to Friday from 6:30 a.m. to 11 p.m. EST, and Saturdays from 8:30 a.m. to 7 p.m. To find out more, call:

  • 1-888 GO emili (1-888-463-6454) — for mortgage insurance questions, or
  • 1-877 MULTI-GO (1-877-685-8446) — for questions about Multi-Unit properties

For help with our FAXemili service, call your local CMHC office at:

  • Atlantic — 1-888-560-2642 or 902-426-4663
  • Quebec — 1-866-585-0161
  • Ontario — 1-866-285-0819 or 416-218-3311
  • Prairies — 1-800-527-9241 or 403-515-2933
  • British Columbia — 1-877-329-3654 or 604-737-4122
Date Published: March 31, 2018