The homeowner claims submission tool will modernize and streamline the way you
submit homeowner claims to CMHC. When complete, it will replace legacy methods of claims
submission such as emiliCLAIMS, e-mail or fax.
emiliCLAIMS, e-mail and fax submission channels will remain operational during the transition
period.
Benefits of using the Homeowner Claims Submission Tool
Access to the homeowner claims inventory, including:
One central view of all claims and their associated real-time status
Ability to view the final outcome of your claim calculation
Access to a repository of all attachments and comments exchanged on a
specific claim
Ability to communicate using the comments functionality and attach
additional documentation
Sorting and filtering capabilities
Online self-serve claim submission and processing capabilities, including:
Ability to save a draft claims submission
Form-level validation completed at submission
Automated notifications to alert you about important updates and additional
documentation that may be required
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