2018 Mortgage Consumer Survey Broker Findings

Mortgage Consumer Findings for Brokers

Mortgage brokers set themselves apart from other professionals by offering their clients choice, advice and service. CMHC’s 2018 Mortgage Consumer Survey confirms the unique value brokers like you offer.

Here are the results you need to know.

Top 10 Mortgage Consumer Survey findings for brokers.

Download the infographic (PDF)

86% of mortgage consumers arranged their mortgage transaction through a broker to get the best rate or deal.
65% of all broker clients indicated using social media to gather mortgage-related information compared to 19% of lender clients.
68% of broker clients agree they would use their broker again and recommend them to family or friends.
Among home buyers who received a recommendation to use a broker, 34% came from real estate agents.