Mortgage Loan Insurance

Contact information for mortgage loan insurance related to underwriting, client relations and default management centres.

Homeowner (1-4 units)

Client Relationship Management

Our team provides industry-leading client service throughout the life of mortgages, as well as training and information on our full range of mortgage loan insurance products, tools, housing market insight and more.

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Lemieux Guy Client Relations

Guy Lemieux

Regional Manager, Client Relations
Telephone: 514-283-6588
glemieux@cmhc-schl.gc.ca

Region:

Quebec

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Terri Gibbons Client Relations

Terri Gibbons

Regional Manager, Client Relations
Telephone: 416-518-3706
tgibbons@cmhc-schl.gc.ca

Region:

Ontario

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Carol Swantee

Carol Swantee

Regional Manager, Client Relations
Telephone : 902-426-8529
cswantee@cmhc-schl.gc.ca

Region:

Atlantic

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Hemesh Parbhu Client Relations

Hemesh Parbhu

Regional Manager, Client Relations
Telephone: 604-737-4120
hparbhu@cmhc-schl.gc.ca

Region:

British Columbia

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Patrick Keogh Client Relations

Patrick Keogh

Regional Manager, Client Relations
Telephone: 403-515-2993
pkeogh@cmhc-schl.gc.ca

Region:

Prairie and Territories

Underwriting

Our Homeowner Underwriting Centre is backed by our dedicated team of emili Professionals to provide mortgage loan, policy, and application information.

Monday to Friday, 6:30 a.m. ‐ 11 p.m. ET
Saturday and Sunday, 8:30 a.m. ‐ 7 p.m. ET
1-888 GO emili (1-888-463-6454)

Fax
Atlantic: 1-888-560-2642 or 902-426-4663
Quebec: 1-866-585-0161
Ontario: 1-866-285-0819 or 416-218-3311
Prairies: 1-800-527-9241 or 403-515-2933
British-Columbia: 1-877-329-3654 or 604-737-4122

Default Management

Our Homeowner Default Management team is available to assist Approved Lenders at any time, including before a default occurs and during early stages of payment delinquency.

The team has the expertise to help you manage unusual or complex accounts.

Monday to Friday, 8 a.m. ‐ 6 p.m. ET
cpc@cmhc-schl.gc.ca
1-866-358-9999

Multi-Unit (5+ units)

Client Relationship Management

CMHC's Client Relationship Management Team is available to assist Mortgage Industry Professionals to help homebuyers meet their housing needs.

Our team can provide support throughout the life of mortgages, providing you with industry-leading client service in addition to training and information on our full range of mortgage loan insurance products, tools, housing market insight, and more.

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Krissy Fry

Krissy Fry

Principal, Multi-Unit Client Relations
Telephone : 902-426-0989
kfry@cmhc-schl.gc.ca

Region:

Atlantic

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Jessica Harland

Jessica Harland

Principal, Multi-Unit Client Relations
Telephone: 403-515-2943
jharland@cmhc-schl.gc.ca

Region:

Prairie and Territories

Paula Gasparro

Paula Gasparro

Principal, Multi-Unit Client Relations
Telephone: 416-250-2731
pgasparr@cmhc-schl.gc.ca

Region:

Ontario

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John Lynch

John Lynch

Regional Manager, Multi-Unit Client Relations
Telephone: 604-737-4161
jjlynch@cmhc-schl.gc.ca

Region:

British Columbia

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Patrick Neptune

Patrick Neptune

Principal, Multi-Unit Client Relations
Telephone: 514-283-4694
pneptune@cmhc-schl.gc.ca

Region:

Quebec

Underwriting

CMHC's Multi-Unit Underwriting Team is available to assist applicants on our multi-unit products (5+ units) and how to submit an application. Products include mortgage loan insurance for the construction, purchase and refinancing of multi-unit residential properties, including rental buildings, licensed care facilities and retirement homes.

Monday to Friday, 6:30 a.m. ‐ 11 p.m. ET
Saturday and Sunday, 8:30 a.m. ‐ 7 p.m. ET
1-877 MULTI-GO (1-877-685-8446)

Default Management

CMHC's Default Management Team is available to work with Approved Lenders and Mortgage Professionals to assist borrowers in a variety of ways including developing solutions for all types of multi-unit properties in financial difficulty.

The team ensures that both lenders and borrowers can access all the advantages that CMHC mortgage insurance provides.

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Benoit Ouellette

Benoit Ouellette

Principal, Default Management
Telephone: 514-496-4007
bouellet@cmhc-schl.gc.ca

Region:

Quebec and East

Pierre Bélanger

Pierre Bélanger

Principal, Default Management
Telephone: 514-283-4493
pabelang@cmhc-schl.gc.ca

Region:

Quebec and East

Yazmine Boswell

Yazmine Boswell

Principal, Default Management
Telephone: 416-218-3384
yboswell@cmhc-schl.gc.ca

Region:

Ontario and West

 

Canada

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