Further Information

All CHF publications, including those published by regional offices, can be ordered through their online order form for a fee. Visit CMHC's publications and reports page for more information on CMHC publications.

Marketing

Central Ontario Co-operative Housing Federation (COCHF) (2002) — Marketing Your Co-op: Tools for getting and keeping members

Canada — This publication is designed to assist co-ops in understanding some basic marketing principles, developing a marketing plan, and how to market the co-op effectively. A section of this publication provides tools and resources such as worksheets, checklists, organizational charts and other materials to assist co-ops to market themselves effectively.

Co-op Finances

Co-operative Housing Federation of Toronto (CHFT) (1998) — Managing Arrears

Canada — This book is a valuable resource for housing co-ops to help control arrears. It is written in plain language. This book defines arrears, suggests strategies to control arrears, and discusses related bylaws. Its appendix includes an arrears worksheet, performance agreements for arrears and late payments and a checklist to be used with the sample arrears bylaws.

Co-op Management and Governance

Co-operative Housing Federation of Toronto (CHFT) (1995) — Introduction to Co-op Housing Management

This book is intended for staff and management of non-profit housing co-operatives. It describes some guiding principles and theories of co-op management and includes sections listing the many tasks a co-op manager will carry out for a co-op.

Canada Mortgage and Housing Corporation (CMHC) (2003) — Crisis Situations in Cooperatives: Better Interventions Hinge on a Better Understanding

Canada — This research highlight summarizes the key findings of a research project that examined the origin of crisis in co-ops, the conditions that led to the crisis, and solutions that can be adopted to help prevent the development of crisis situations.

Co-operative Housing Federation of British Columbia (CHFBC) (1995) — An Introduction to Co-op Housing Management

Canada — This manual was written for employees and managers of non-profit housing co-ops. It is an introduction to co-op housing management and discusses highlights key aspects of sound co-op management, different ways to offer management services, and ways to improve the working relationship with a co-op.

Co-operative Housing Association of Ontario (CHAO) (1993) — Good Management in your Co-op

Canada — This book is written in plain language to assist a co-op's board of directors to develop a new co-op or hire staff for an existing co-op. The book describes how to manage a co-op using paid staff, and addresses the need for good management in co-ops, working effectively with employees or an operational services company, and helps a co-op develop reasonable standards of performance by staff.

Co-operative Housing Federation of Toronto (CHFT) (2002) — Board of Directors

Canada — This booklet provides an introduction to co-op housing and the roles and responsibilities of its board of directors. It is written in plain language and refers to the legislation of each province and territory.

Co-operative Housing Federation of Toronto (CHFT) (2000) — Conflict of Interest

Canada + Ontario — This plain language booklet discusses what conflict of interest is, provides examples of conflict of interest, and suggests ways to reduce the risk of this situation. In addition, this resource offers a model bylaw that all co-ops across Canada can adapt and use.

Co-operative Housing Federation of Toronto (CHFT) (2004) — Model Employment Contract

This is a comprehensive model employment contract for housing co-op staff. It is complicated, and both parties (the co-op and the staff) may require the use of a lawyer to ensure they understand the provisions.

Co-operative Housing Federation of Toronto (CHFT) (2000) — Evaluating Staff

Canada — This guide can help housing co-ops and their staff to create and use effective staff evaluations and encourages healthy staff relations in housing co-ops. It is written in plain language and also covers issues of bias.

Seniors and Co-op Housing

Co-operative Housing Federation of Canada (CHF Canada) (2001) — Alzheimer's and other Forms of Dementia: The Challenge for Housing Co-ops

Canada — This booklet is a plain language guide that addresses the challenges that co-ops may face in dealing with Alzheimer's and other forms of mental illness. It is designed to provide assistance to co-ops with large senior populations that seek to manage these issues. It provides basic information on specific mental illnesses and its symptoms as well as insight on sensitive issues such as when and how to ask a member to leave without violating human rights legislation.

Co-operative Housing Federation of Canada (CHF Canada) (2001) — Seniors Housing Co-ops: Making Them Work, Keeping Them Strong

Canada — This book discusses ways to maintain seniors' co-ops by providing useful strategies for co-ops to deal with an aging population. The first part of this publication highlights some of the challenges that seniors' co-ops may face, however, the majority of this book provides solutions that seniors' co-ops have already adopted or intend to adopt. This book is written in plain language.

Rahder, Barbara Loevinger (1990) — A Comparison of Co-operatives and Private Non-Profit Housing Options for Older Canadians

Ontario — This study compares three senior's housing co-ops and three seniors' private non-profit accommodations located in Toronto. It assesses how well the needs of seniors are met by examining the physical design and location of the buildings as well as their access to needed services. In addition, this report examines social life within the two different accommodations.
ftp://ftp.cmhc-schl.gc.ca/chic-ccdh/Research_Reports-Rapports_de_recherche/Older/Ca1_MH_110_90C51(w).pdf

Legal Topics

Co-operative Housing Federation of Toronto (CHFT) (2004) — Protecting Personal Information

This is a housing co-op’s guide to the Personal Information Protection and Electronic Documents Act (PIPED Act), a federal law that protects the privacy of personal information.

Miscellaneous

Canada Mortgage and Housing Corporation (CMHC) (1990) — Research Report: Consultation

Paper on the Federal Co-operative Housing Program

Canada — This consultation paper poses specific questions to interested parties concerning co-op housing and the reasons for federal government involvement and how the government plays a role in co-ops. Topics include "the role of cooperative within the framework of national policy directions", "Federal Assistance to Non-Core-Need Co-operative Members" and "Program Delivery and Administration".

Co-operative Housing Federation of Canada (CHF Canada) (1997) — Creating Healthy Communities

Canada — This book offers and explores practical ideas about community life in housing co-ops. The book addresses how members can work together to form strong communities. This book suggests activities that members can plan and initiate to increase community development in housing co-ops. This book is written in plain language.

Co-operative Housing Federation of Toronto (CHFT) (1996) — Dealing with Conflict

This book provides an overview of conflict management in a co-op housing setting and can be used to educate co-op members, boards and staff with respect to conflict and how to effectively deal with it.

Co-operative Housing Federation of Canada (CHF Canada) (1994) — Your Co-op — Make it Green

Canada — This book is a comprehensive and useful guide that provides strategies and information on how to make housing co-ops environmentally-friendly. The book highlights some of the activities that some co-ops have been involved in and provides resources that are available to communities that seek to protect the environment.

Note: Many CHFT publications are available on its website at https://co-ophousingtoronto.coop/ and on the website of CHF Canada at www.chfcanada.coop/index.asp.

Canada

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